US Friends of ERAN, Inc. is a 501c3 non-profit organization that supports ERAN, an Israeli volunteer organization that provides a confidential lifesaving mental health crisis line to Israelis via phone 24/7 and Online via Chat, Mail and Forum, free of charge, anonymously, and confidentially.
US Friends of ERAN, Inc. provides financial support to ERAN Israel and provides operational support by recruiting volunteers and programs for the US chapters of ERAN.
Youth and Teenagers
Every 40 seconds, someone in the world commits suicide, and every 41 seconds, there are shattered people left behind, trying to find a reason for it. In Israel, not a day goes by without the suicide of at least one person, hundreds of people every year.
Some are well-known people, arousing media interest and water fountain conversations, while others remain anonymous among the general public in their deaths as in their lives. What they all have in common is the terrible emotional pain they wanted to stop at all costs and the miserable way they did it.
In the vast majority of cases, suicide is preventable, and suicide prevention is not reserved for professionals alone.
Helpline for Holocaust survivors and their families
Dial toll-free from any phone to 1201 extension 4 or dial 1-800-24-1201
ERAN operates a special helpline that is available and accessible, that provides psychological assistance and emotional support to Holocaust survivors and senior citizens.
ERAN volunteers, who have undergone specialized professional training by the best experts in the field, provide mental first aid and an attentive ear to Holocaust survivors and their family members, 24 hours a day, 7 days a week.
The service is national, anonymous, does not require identification, and is provided in the following languages: Hebrew, English, and Russian.
ERAN provides three assistance channels:
Providing emotional support: a listening ear, encouragement, calming, and motivation to think about possible ways of dealing with the difficulty.
Providing information about community services for Holocaust survivors and, when necessary, referring interested applicants to further treatment by all the treatment bodies entrusted with the treatment of Holocaust survivors
Carrying out weekly initiated calls to Holocaust survivors who are interested, as part of a structured program to alleviate loneliness. As part of the program, ERAN volunteers proactively and regularly make telephone contact once a week at a pre-arranged time with the survivors and talk to them about their day and any topic they choose.
ERAN in North America and Australia
Remote support community
ERAN currently lacks hundreds of volunteers to respond to all calls during all hours of the day, 365 days a year.
In recent years, we have encountered difficulty staffing the hotline in the early hours of the morning (Israel time), hours when there are many applicants expecting support and a listening ear. This is where Israelis living in North America and Australia come into the picture. The goal is to staff the hotline with Israeli volunteers who speak Hebrew in these communities and use the time zone differences to cover the late-night and early-morning shifts.
ERAN, in partnership with community organizations in various communities around the world, such as the Israeli-American Council, Sid Jacobson JCC on Long Island, NY, and the ICC@JCC in Palo Alto, is working to recruit and train volunteers to establish additional branches around the world and expand the activities in the existing branches.
The volunteers go through a special online training that includes theoretical material and a practical workshop, and at the end of it, they will respond to late-night calls in Israel time, when the distress is great and many expect support.
ERAN currently has 8 active branches around the world with about 160 volunteers.
7 branches are in North America (Toronto, Palo Alto, New York, New Jersey, Las Vegas, Seattle, and Boston), and a new branch opened in Australia.
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